Reporting to the Assistant Director of Housing Assignments, the Coordinator of Marketing and Residence Hall Assignments has primary responsibility for residence hall assignments for special populations, marketing events, social media, publications, and supervision of the daily operations of the central office.
Required Qualifications:
Associate’s degree or equivalent combination of education and experience that equates to two years.
One year of experience in higher education.
Detail oriented.
Must possess excellent organizational skills.
History of providing outstanding customer service.
Must possess excellent written and verbal communications skills.
Ability to connect with students, parents, and campus partners.
Ability to perform the essential functions of the job.
Preferred Qualifications:
Bachelor’s degree.
Experience with university housing.
Previous experience with StarRez software and SAP software.
Duties & Responsibilities:
Supervises one secretary and 8 – 10 student staff for the central office.
Supervises immediate staff to include performance appraisal, time card approval, vacation/sick leave requests, staff meetings and ongoing one- on-one meetings with all direct reports.
Performs occupancy management: coordinates assignments for special populations including international students, athletes, summer residents, and early arrivals; supervises assigning students from the waitlist; prepares and analyzes occupancy reports.
Assists with departmental housing charges and meal plans, student account billing and appeal review for special circumstances through petitions and appeals.
Assumes responsibility for event planning to advance and promote the Office of Residence Life including Admissions events and Homecoming events.
Coordinates and supervises all publications for the Office of Residence Life including updating, revising, editing, printing. This includes responsibility for making independent decisions about branding and image.
Coordinates file maintenance of all documents relating to damage billing and disputes.
Manages the Office of Residence Life’s social media accounts including Twitter, Facebook and Instagram with support from student interns.
Independently respond to social media traffic that impacts branding ad image.
Manages content for the Office of Residence Life website.
Creates a plan and implements a plan to create/enhance communication with the Office of Residence Life full time staff, student leader, and student staff alumni via social media, electronic newsletters, receptions at professional conferences, and campus events.
Coordinates file maintenance of all documents relating to the wait list
Performs other duties as assigned.
Supervision Exercised:
Supervisors are expected to support the Leadership Standards of Central Michigan University that foster a culture inspiring excellence. The Leadership Standards define how we lead and treat others on our team. As leaders, it is our responsibility to seek input from our teams to continuously improve our leadership abilities and our demonstration of the standards. Additionally, it is our responsibility to encourage and support the growth and development of those whom we lead. At CMU , we encourage employees to grow both personally and professionally, and thus advance CMU’s culture of excellence.
Employee Group: Professional & Administrative -Salary
Staff Pay Level:
Pay Range: $40,000 - $48,000
Division: Student Affairs
Department: Residence Life
Position Status: Regular
Position End Date:
Employment Status: Full-Time
FTE: 1.0
Position Type: 12 month
Weekly Work Schedule: M-F, 8am - 5pm, some evenings and weekend work required
Location: 1200 S Franklin St, Mt Pleasant, Michigan, 48859
Posting Ends:
Open Until Filled: Yes
Our Mission: We are committed to providing residents a comfortable, educational, diverse and caring community where academic success, personal growth and social responsibility are valued.
The Office of Residence Life at Central Michigan University is comprised of people who care. Care about our residential students, their needs in relation to the growth they experience during this pivotal time in their lives while living on their own in a community unlike anything they will ever experience again. We care about their academic needs, their mental wellbeing, programs offered, the upkeep of their room; residence hall or apartment, while keeping sight of budget expenses and constraints.
About CMU:
Central Michigan University has a more than 125-year legacy of preparing students to become leaders and changemakers in their communities and in their personal and professional lives.
We serve nearly 15,500 students on our Mount Pleasant campus, in satellite locations around the state and throughout the country, and through flexible online programs. Many of our approximately 300 undergraduate, master’s, specialist and doctoral programs in the arts, media, business, education, human services, health professions, liberal arts, social sciences, medicine, science and engineering are nationally ranked for excellence. CMU leads the nation in leadership development programming through our Sarah R. Opperman Leadership Institute, and we are proud to be among only 5% of U.S. universities in the top two Carnegie research classifications. Our faculty work with graduate and undergraduate students in areas such as Great Lakes research, medical innovation, engineering technology and more. Central is home to 17 men’s and women’s Division 1 sports including football, basketball, gymnastics, baseball, wrestling and more. Our student-athletes achieve great success in competition and in the classroom, capturing Mid-American Conference championships and maintaining an average cumulative GPA of 3.17. CMU is located in Mount Pleasant, a community that blends the best of small-town living with big-city amenities. It’s part of the culturally varied and vibrant Great Lakes Bay Region that also includes Saginaw, Bay City, Midland and the state’s largest Native American community, centered on the Saginaw Chippewa Isabella Reservation in Mount Pleasant. Area residents enjoy the mix of outdoor activities, cultural events, shopping and dining options, and family attractions. Other major Michigan destinations and attractions — Lansing, Grand Rapids, Detroit, Traverse City, wineries, beaches, golf and ski resorts, and many more — are within easy reach of the city’s central location in Michigan’s Lower Peninsula. CMU employees enjoy access to a nationally recognized wellness program along with health care and benefits that exceed regional, state and national norms.
CMU Leadership Standards:
Central Michigan University is a place where we value students and work for their success, where we act as family, and where employees are engaged, appreciated and have extraordinary opportunities to make a difference.
We intentionally maintain and strengthen the hallmark CMU culture that sets us apart from our peers by expecting CMU leaders and employees to model the following Leadership Standards and develop them within their teams. Please review the Leadership Standards before applying for this position.
Message to Applicants:
Central Michigan University is dedicated to fostering a broadly diverse and inclusive campus that respects all social identities, experiences, and perspectives. In an effort to further this initiative, we are especially interested in candidates who will advance and promote an inclusive and supportive environment for every member of our university community.
You must submit an on-line application in order to be considered as an applicant for this position. Cover letters may be addressed to the Hiring Committee. This position will remain open until filled. The university reserves the right to close the recruitment process once a sufficient applicant pool has been identified. For best consideration, please submit application materials on or before May 2nd, 2025.
To apply, visit
CMU , an AA/EO institution, strongly and actively strives to increase diversity and provide equal opportunity within its community. CMU does not discriminate against persons based on age, color, disability, ethnicity, familial status, gender, gender expression, gender identity, genetic information, height, marital status, national origin, political persuasion, pregnancy, childbirth or related medical conditions, race, religion, sex, sex‐based stereotypes, sexual orientation, transgender status, veteran status, or weight (see OCRIE ).
If you wish to see “EEO is the Law” posters, please click here .
CMU does not discriminate on the basis of sex in the education program or activity that it operates, including admission and employment, and is required by Title IX of the Education Amendments of 1972 not to discriminate in such a matter.
Inquiries about the application of Title IX can be made to CMU’s Title IX Coordinator, the US Department of Education’s Assistant Secretary, or both.
CMU’s Title IX Coordinator can be reached at:
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